FAQ's about our online bingo site
Playing online bingo is very easy, you simply have to go through our registration process, which requires no charge and become a registered member. In the FAQs that will follow you will find useful information for different situations like if you have not yet created an account with us, or you did register but you happen to have forgotten your account information. In this section you will also find information about the policies and procedures of our bingo site.
Initial Questions about Online Bingo
We strongly hope that this page will help answer all of your questions and provide you with the information you need so we ask of you to read each topic for you will read useful information that you may need in the future. If you cannot find an answer to your question in our FAQs then feel free to contact us whenever you please so that we may assist you.
Setting up a new account
Click here in order to create an active online bingo account at Bingo Canada.
Click here to learn about the registration process and its requirements before you start playing online games.
Forgotten password
If at some point you cannot remember your account password you have the recovery process option available where you can retrieve it. If further in the section you cannot remember the information that is being requested or you encounter difficulties accessing your account feel free to contact our customer service staff.
System Requirements
Make sure that you have the latest Flash plug-in on your web-browser so that you can play our online bingo games. Click on the following link in order to download it for free:
http://get.adobe.com/flashplayer/
Free Money Play Through
For more information about free money wagering requirements, please read our bonus rules.
How to Play Online Bingo
At Bingo Canada you will find a great selection of games from which to choose. You can read more about our site rules, bingo games and the promotions held here by clicking the following link
How to play our free bingo games?
To play online bingo at Bingo Canada first of all you need to have an active account. You can play free bingo games either by using our complimentary $25 we grant upon registration or you can simply access the free bingo room available when you log into the site.
Our daily online bingo promotions
Feel free to read about deposit bonuses, tournaments, weekly specials and daily promos by accessing our online bingo promotions section.
Making Your Online Bingo Deposit
Here at Bingo Canada we think only of your needs and we strive to make things as easy for you as possible thus we accept all major credit cards when you make your deposit. We also have alternative deposit methods for our players who wish not to use a credit card. Please read our deposit guidelines to learn more about making deposits.
Deposit guidelines
We assure you that all the deposits methods here at Bingo Canada are safe, fast and user-friendly. Please carefully read our bingo deposit guidelines and start playing online bingo!
Players who never funded their account and intend to make a deposit, will need to ensure their account balance does not exceed $50. In case the member has more than $50 in total balance, he/she will not be able to make a deposit.
Requesting Your Online Bingo Payout
Here at Bingo Canada certain requirements need to be met in order to request a payout. We ask you to please read them attentively so that your withdrawal will be successful. Our support team is at your disposal and ready to assist you with any question or issue that you might have.
Our withdrawal guidelines
We strongly suggest our players to carefully read the rules and regulations concerning bingo payouts together with the different payments methods available for you here at Bingo Canada.
Requesting a payout with free money
First we ask you to please read the bingo bonus rules.
Deposit Insurance
We want our players to get the best experience ever when playing at our site and get endless chances of getting one of our prizes or hitting the jackpot. With this in mind we have introduced an insurance program into our site's promotions.
Who is eligible for this program?
This program is designed for those specific members who have received a special coupon via email or have been contacted by our customer supports representatives and invited to become a participant in this one of a kind promotion.
What are the requirements to participate in the program?
When a member is offered this insurance we provide them with a specific code. In order to take part in the program you simply have to contact our support representatives and supply that specific code. Also once you spend the entire insured deposit you will need to claim back the insurance.
How does the program work?
On your insured deposit we will give you back a cash percentage. It's as simple as that!
So for example, if the offer is for 20% insurance, then if you deposited $200 and requested it be insured, you will be able to get $40 back once you have completely used the $200 deposit. Keep in mind that this insurance can be applied only on one deposit. If you wish to request it you must do so before making another deposit after the insured transaction. In case you request the 20% cash back after you make a new deposit your insurance will be instantly voided. No exceptions will be made under ANY circumstances.
How do I get the cash back?
In order to get your cash back you have to get your deposit insured by contacting our Customer Support Staff and supplying your promo code. As soon as your total balance is down to $0 you will need to contact our support staff again so that you can be credited with the cash back of your insured deposit.
My question isn't on this FAQ
For any other question that you might have, please feel free to contact our Customer Support Staff!
